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Shipping and Delivery

Find out everything you need to know when it comes to our shipping policies.

Where does frank green ship to?

Want to know where we ship? Check out this article!

How long does it take to receive my order?

All shipping times are estimates provided by our carriers and may vary due to events out of our control. Australia: Australia Post Standard Delivery: 3-5 business days (may be longer for regional areas) Australia Post express: 2-3 business days (may

How can I track my order?

Once your order is dispatched, you’ll receive a shipment confirmation email including a tracking number specific to your order. Please allow 1-3 business days for orders to be processed and dispatched. Kindly note, monogramming may add up to 1-3 busi

My order appears to have been lost!

If your order has not been delivered within our allocated shipping times or your unique tracking link is showing the package as delayed for a long period of time, please contact our friendly customer experience team via our contact form or live chat!

My order was damaged in transit!

We do our best to ensure that your items are packaged with the utmost care and also rely on our trusted delivery partners to get them to you quickly and reliably!. If your order has been damaged during the delivery process, to help us investigate and